Why Many Clients Say They Wish They Had Come to Mediation Sooner One of the most common reflections I hear from clients attending mediation is that they wish they had come sooner. Sadly, in many cases the opportunity for mediation only comes after a significant amount of money has
When Communication Breaks Down: The Role of Listening in Mediation A well-known Simon Sinek quote reminds us that “Listening is more than the act of hearing, it is creating an environment in which the other person feels heard”. Communication in mediation is often less about what is said, and more
Conflict between people often reaches a point where the idea of their ever being able to communicate with one another again feels almost impossible. In many families, this is the point at which family mediation becomes an important option to consider. Conflict between people often reaches a point where the
Conflict hides what truly matters. Mediators help people move beneath the surface to uncover needs and reach lasting resolution.
In conflict situations, it is so tempting to meet fire with fire. But fire only escalates a conflict. Real resolution comes when someone has the courage to bring “water” instead. This post discuss those conflict resolution strategies that douse out the fires of conflict.
Have you ever been in a situation where no matter what you say, your words are negatively interpreted, your good intentions brought into question, your motives misjudged, your name vilified ? Welcome to the World of Conflict – a World we all know so well, despite wishing (or pretending) that we didn’t. Discover the amazing impact of attentive listening and asking questions on resolving conflicts and deepening understanding. Find out how engaging actively and asking thoughtful questions can strengthen relationships and boost empathy
Some idioms can be quite idiotic … especially when applied to human relations. Take the idiom, “attack is the best means of defence”. Definitely a no-no for conflict resolution. Attacking someone by insulting or ridiculing them as a means to protect one’s name, action, or position will invariably lead to
Communication in mediation plays a central role in helping parties move from confusion and defensiveness toward clarity and understanding. In family disputes especially, the way people speak, listen, and respond to one another often shapes whether conflict escalates or begins to soften. Why Communication in Mediation Matters Conflict
YOU ARE NOT HEARING ME ! LISTEN TO ME ! GIVE ME A TURN TO SPEAK ! These are familiar words for most of us. Either we say it, or it is said to us. The need to be heard is one of the most overriding of human needs. It
How do you generally respond to conflict? Do you become defensive and attack? Withdraw and become bitter? Do you Charge, Shout, Scream? or, Do you become Silently Hostile, Passively-Aggressive, Opinionated & Argumentative ? Next time you are in a conflict situation, Pause and as Mel Robbins famously reminds us count